Thrifty NZ Manual for Auto Club Agents
11
Thrifty NZ Manual for Auto Club Agents
FAQ
AA 24/7 Roadservice and
Breakdown Assistance
Whilst Thrifty vehicles are regularly maintained,
unexpected breakdowns can occur. Thrifty
provides FREE mechanical roadside assistance
(vehicle faults), 24 hours a day, 365 days a year
through the NZ AA.
Accident Damage Excess
An Accident Damage Excess (ADE) applies to
all rentals. This may be reduced (at the renter’s
option) at the time of rental by purchasing
Accident Excess Reduction (AER) or Total
Protection Package (TPP).
Additional Driver
Surcharge
Additional drivers will be charged at a rate of NZ
$11.50 inc GST per driver.
Agent Concession –
Staff/Agent Personal
Rentals or Famils
Thrifty would like to extend a discount of 20%
off our best rate of the day to Auto Club staff.
Please quote your clubs staff promotional code
when booking. Payment must be made at time
of vehicle collection by Visa or MasterCard.
Discounts are subject to periodic blackouts over
peak periods.
Airport / Ferry Terminal
Service Charges (AFSC)
Rentals commencing at airports and inter-
island ferry terminals are subject to a nominal
service charge. The current charge for Auckland
Auckland,Wellington Airport, Christchurch
Airport and Queenstown Airport is $51.75 incl GST.
All other NZ airport locations are $46 incl GST.
Baby Seats
One free baby seat (6 months – 3.5 years) or
booster seat (3.5 years+) is included free of charge
per rental. If you require additional seats, these
are available to hire at $51.75 incl GST per rental.
Any request to hire baby or booster seats must be
made at time of reservation. Please provide the
child’s age. All charges are payable by the renter
at the Thrifty counter and are subject to change.
Cancellation /
No Show Fee
In the event any booking is cancelled within 48
hours of scheduled pickup or if a booking is not
cancelled and the customer does not pick up the
vehicle (no-show), a cancellation fee equivalent
to the first days rental charges will apply (as
calculated should the rental have taken place).
