Thrifty NZ Manual for Auto Club Agents
12
Deposit
Thrifty New Zealand will collect a deposit
from your clients on pick up of the vehicle to
cover additional charges such as AER optional
insurance and sundry items. Thrifty may (at our
discretion) elect to pre-authorise your clients
credit card to cover the Accident Damage Excess
bond, should your client choose not to take AER.
The deposit is to be paid by internationally
recognised credit card. Thrifty accepts Visa,
MasterCard, American Express and Diners Club
cards. The credit/charge card must be in the
name of the authorised renter. Third party credit/
charge cards are not acceptable. Thrifty will
charge 1.9% + GST for all amounts transacted on
a credit card.
At the conclusion of the rental any additional
charges payable by the renter will be calculated
and detailed on the rental agreement, together
with any balance to be collected or refunded.
Frequent Flyer
Programmes
Auto Club bookings are not eligible for Virgin
Velocity frequent flyer points.
Free Delivery/Pickup
This service is on a request basis only between
the hours of 9:00am and 3:30pmMonday to Friday
(excluding public holidays). Deliveries outside
these hours must be pre-arranged and may incur
a fee. Please note that we don’t deliver to personal
addresses for safety reasons.
Fuel
Fuel is not included in our rates. Each vehicle is
supplied with a full tank of fuel, which is refilled
at your client’s expense on return. If the vehicle
is not returned with a full tank, your client will be
charged for the fuel required to refill the tank at
the prevailing rate applicable byThrifty at the time.
Fuel pre-purchase options are available and must
be requested prior to commencement of the rental.
Goods & Services Tax (GST)
Good and Services Tax (GST) is a government
charge currently levied at 15%. We reserve the
right to amend any rates quoted inclusive of GST
or, where GST is to be added to charges made,
should the rate of GST alter.
FAQ continued
